Your Frequently Asked Questions

Based on common questions

If you can't find an answer here please feel free to contact us.

How do I take my exam at home and what's required

You can sit the City & Guilds 2382-22, 18th Edition exam in the comfort of you own home under remote invigilated conditions. You just need a location where you will not be disturbed during your exam, a Windows PC or Laptop, a web camera and microphone, internet connection and have the Google Chrome web browser installed.

Download the full requirements.

How long would it take to complete my online course

Your course is based on the traditional three to four day 18th Edition classroom course and online students usually take between two weeks and three months to complete their 18th Edition course in their spare time.

You can go faster if you wish, it just depends on how much spare time you have. You can also take longer, again it's up to you and we don't put any pressure on you as you have up to 12 months to complete your course and exam.

How often do courses run

We have a continuous online service which means you can enrol anytime 24 hours a day 7 days per week and start your course either immediately or anytime later if you wish. There is only a limit on the number of students we can accommodate at any one time, so every so often it may say course full when you try to register.

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How do I pay for my course

Payments are made online and are processed by PayPal which means they are totally safe, secure and fast. You do not need a PayPal account just choose the checkout as guest option to use your payment card normally. We also accept payments by phone during office hours on 0800 043 7671. To make a bank payment please email your details and we will send you instructions.

* Payments made online using PayPal may be eligible for PayPal's 'Pay in Three'. See PayPal for details.

What books will I need

The only book you'll need for your 18th Edition training and exam is BS7671:2018+A2:2022 the 18th Edition book.

Available from Amazon - next day

What happens if I don't pass my exam

We have a high 97% pass rate with students who have completed their 18th Edition online course and exam with us over last four years. But, if you complete your training and fail to pass your exam we will continue to provide you with training and support and will pay for your resit.

See our guarantee to you for more details.

Can I take my exam at a centre

Yes, we have exam partner centres available in: Scotland, Northwest England, Northeast England, Midlands, Wales, Southwest England, Southeast England and Greater and London area and we'll aim to book your exam at a date to suit you and at a centre as close to you as possible.

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